[Twin-SPIN] Fw: Request for announcement to SPIN Section members
PAUL W KRASKA
kraskapw at msn.com
Fri Mar 25 00:46:26 CDT 2011
Dear Twin-SPINners, FYI.
Regards, Paul Kraska
Dear SPIN leader,
I am the Steering Committee member of Philadelphia SPIN and I have collaborated with 25 Six Sigma experts from other SPINs on a collection of Six Sigma success stories from the software and IT industry. Many of you had put out the call for success stories upon my request about a year ago, from which we got our contributing authors.
Now that the book is out, it would be great if you can inform your SPIN members of this book which is a first of its kind.
The announcement is below. Please let me know if you can email this to your members. Thanks in advance to you, and to your members who participated in this book as contributing authors.
Dear Section members,
This is to announce the release of a book of the book "Six Sigma Software Quality Improvement" which was released worldwide by McGraw Hill this month and is now available in bookstores.
This practical, in-depth guide explains how to apply Six Sigma to solve common product and process improvement challenges in the software and IT industry. Six Sigma Software Quality Improvement covers Define, Measure, Analyze, Improve, and Control (DMAIC), Lean Six Sigma, Design for Six Sigma (DFSS), and Define, Measure, Analyze, Design, and Verify (DMADV). Featuring more than 20 success stories from SEI-SPIN members from such high tech giants as Motorola, IBM, Cisco, Seagate, Xerox, Thomson Reuters, TCS, EMC, Infosys, and Convergys, the book offers first hand accounts of corporate Six Sigma programs and explains how these companies are successfully leveraging Six Sigma for software process and quality improvement.
More than 20 case studies reveal how:
· Motorola minimized business risk before changing business-critical applications
· TCS improved fraud detection for a global bank
· Infosys improved software development productivity for a large multinational bank
· IBM reduced help desk escalations and overhead activities
· EMC improved development productivity
· Motorola realized significant cost avoidance by streamlining processes and project documentation
· Xerox achieved high-speed product development
· Seagate reduced application downtime and improved availability to 99.99%
· Cisco successfully reinvented its Six Sigma program
· Convergys injected Six Sigma into the company’s DNA
· Thomson Reuters’ Six Sigma program gathered significant momentum in a short time
In addition, other chapters detail how Six Sigma was successfully applied to many other projects for defect reduction, cycle time reduction, productivity improvement, and more
“One of the great strengths of Vic Nanda and Jeff Robinson’s work is that they don’t claim that any one approach – Six Sigma or otherwise – can be successfully applied across all areas and address all problems. What they do, however, is demonstrate that many leaders in the high tech industry have used Six Sigma to improve their operational results and profitability when they applied Six Sigma judiciously.”
Leslie Jones, Senior VP and CIO, Motorola Solutions, Inc.
Where to buy:
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